In case you want to change the product you bought due to size, color or even replace it with another product, you must within 14 days of receipt to submit your request either by sending an email to our email address info@boleo.gr, or by contacting us by phone at 2310 266861
The product must then be sent to us within three (3) days from the date of approval of the return request.
The products upon their return must be in their original packaging, have not been damaged, have not been used and must be accompanied by the purchase documents that you have received upon receipt. The shoes should be tested on a mat.
For purchases within Greece, the first change is made at no charge to the customer.
In case of a next change, you will be charged with shipping, the amount of € 4.5, which will be automatically charged to the replacement order. The change should be made ONLY through the courier companies cooperating with us (GENERAL POST) with a recipient fee.
The customer has the right for the second change, to choose another courier company for the return of the parcel and to shoulder the shipping charge.
For changes concerning orders from Cyprus, the change should be made only through the company General Post. For each change the cost is 8 € (for shipping weight up to 5 kg). For each additional change after the initial one, the charge amounts to € 15 and is automatically charged to the replacement order.